"As evidenced in this report, the hospital failed Rebecca in many ways," Berger said. "It is clear that she was not well attended at any time during her interaction with the emergency department, from insufficient initial detection and poor record keeping, to the denial of her evaluation and examination when she arrived by ambulance for the second time. day, to his cruel discharge to a winter street without clothes, and all this is underlined by the fact that the hospital staff does not recognize its symptoms [mental health problems] as an emergency that needs treatment. "
The University of Maryland Medical Center earlier called Rebecca an aberration and apologized for her "failure" to show "basic humanity and compassion" to the patient. Restructured staff at the hospital and appointed a new president for the Midtown hospital.
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